Frequently asked questions
How does this Movetex software work?
If you are interested to see how the software works, please contact us. We would love to show you what the Movetex Lite engine can do for your business during a live demo.
Can I try Movetex LiteFactory before I buy it?
No. Movetex LiteFactory doesn’t offer a free trial for now. You can contact us for a demo, tailored to your situation.
Can I get a training to learn how to work with the software?
Yes, we provide on-site training where needed. To optimize our training programs for the future, we are currently working on online courses that will soon become available.
Can the Movetex LiteFactory package be customized?
Yes. First of all, LiteFactory integrates with any existing software. But we also offer out-of-the-box integrations for customized connections on request.
Can I use the software on-premise?
No. We do not offer an on-premise solution, only SaaS (Software as a Service). On-premise is a complete change of focus. Doing both is unsustainable.
Is there a warranty period for the implementation?
No. We offer a working software solution that covers a wide-range of customer expectations. Any doubts? Please contact us.
Is it required to have a support contract at Movetex?
Yes. Movetex LiteFactory will be customly integrated in your digital environment, so it is needed to take a support contract. Since every producing company is a complex business ecosystem with customer-specific requirements, you will need the help of experts.
What is the pricing of this Movetex software?
Since Movetex its software will be customly integrated in your digital environment, the price of each project differs. Each implementation is unique and has its own ins and outs. We are happy to respond to your specific needs and make a personal offer.
What are the licence durations?
Movetex works with annual licences for this software.
Does Movetex offer support for its software?
The Movetex support team is always ready to help. We offer technical and functional support whenever you need it. Our support team is ITIL trained and knows everything about the Movetex Lite engine. So far, we have never seen a case that was too complex for us to handle. Challenge us!
Where can I get help?
The Movetex support team is always ready to help. We offer technical and functional support whenever it’s needed. Our support team is ITIL trained and knows everything about the Movetex Lite engine. So far, we have never come across a case that was too complex to handle.
If you still have a question or remarks, please let us know.Contact us